Privacy Policy

1. Who We Are

Steel Spear Media ("we," "us," or "our") is a Web3 and crypto marketing agency based in Dubai, UAE. This privacy policy explains how we collect, use, and protect your information when you visit steelspearmedia.com (the "Site") or use our services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact forms & assessments: Name, email address, project name, Telegram handle, website URL, and your quiz/assessment responses.
• Booking requests: Name, email, and scheduling information when you book a call via Calendly.
• Email communications: Any information you include when you email us directly.

We also automatically collect certain technical data:

• Analytics data: With your permission, pages visited, time on site, referral source, device type, and browser information via Google Tag Manager and Google Analytics.
• Cookies: Essential storage for site functionality and, if accepted, optional analytics and advertising cookies for understanding usage and campaign performance.

3. How We Use Your Information

• To respond to your inquiries and provide our marketing services.
• To send your assessment results and personalized recommendations.
• To schedule and manage strategy calls.
• To send marketing communications (only if you opt in).
• To improve our website, services, and user experience.
• To comply with legal obligations.

4. Third-Party Services

We use the following third-party services that may process your data:

• Cloudflare & Web3Forms: Process website form submissions and deliver email notifications for inbound leads.
• Calendly: Manages appointment scheduling. Subject to Calendly's privacy policy.
• Google Analytics / GTM: Processes website usage and campaign data only under your selected consent settings. Subject to Google's privacy policy.
• Cloudflare: Hosts our website and provides security. Subject to Cloudflare's privacy policy.

We do not sell your personal data to any third party.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Contact form submissions and assessment data are retained for up to 24 months unless you request earlier deletion.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for marketing communications at any time.
• Object to processing of your data.

To exercise any of these rights, contact us at [email protected].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS and hosted on Cloudflare's secure infrastructure.

8. Cookies

Optional Google Analytics and advertising storage is denied by default until you make a choice in our consent banner. You can accept, reject, or change that choice at any time using the “Cookie settings” link in the site footer. Essential site functionality remains available when optional cookies are rejected.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our data practices, contact us at:

Steel Spear Media
Dubai, United Arab Emirates
[email protected]